Movement Skis | COMPANY | FAQ

FAQ

GÉNÉRAL

Where can I buy MOVEMENT products ?


MOVEMENT products are available in all these stores. You can also purchase our products directly from our website.




How can I contact MOVEMENT ?


You can find our online contact form here. We will do our best to answer you as soon as possible.




I am an athlete, a media or a brand. How can I contact MOVEMENT ?


Please contact us directly through our contact form. In this form you can choose the subject of your request so that we can answer you as precisely as possible.




In which ski resorts are there MOVEMENT TRACKS ?


You can find all our ski touring tracks here. Moreover, you will find the signs, the tracks and the difficulties of each track. Take the time to read our safety instructions before you go.





PRODUITS

Which products can I buy on www.movementskis.com ?


All MOVEMENT products are available in our shop retailers and directly on our website. You will find all our products such as skis, ski boots, ski poles, ski helmets, accessories and clothing.




What are the MOVEMENT ski Series ?


Our MOVEMENT ski Series represent the practice of skiing up and downhill. Our skis are freetouring compatible and allow our enthusiasts to enjoy all snow conditions. You will find below our different collections:

  1. ALP TRACKS Series : ultra-light touring skis
  2. SESSION Series : freetouring skis
  3. AXESS Series : versatile touring skis
  4. RACE PRO Series : ultra-light race skis
  5. GO Series : freeride and freetouring skis
  6. FLY TWO Series : freestyle and backcountry skis
  7. REVO Series : piste and all mountain skis




What are the MOVEMENT boots Series ?


Our MOVEMENT boots Series represent the practice of skiing up and downhill. Our boots are freetouring compatible and allow our enthusiasts to enjoy all snow conditions. You will find below our different Series:

  1. EXPLORER : touring boots for discovering new playgrounds
  2. FREETOUR : freetouring boots for exploring the mountains
  3. PERFORMANCE : performance touring boots
  4. CARBON PRO : race boots for the best performances




How are the materials used in our products ?


The technologies and materials used for the production of our products are noble and of superior quality. You will find details of the components of our skis and ski boots on our technology page.




What should I do if the item I want is not available ?


We make sure that you can only order products that are currently available and in stock in our online store. If the product you want is temporarily out of stock, you can click on the "Notify When Available" button on the product page and we will send you an email when the product is back online.





COMMANDES

How to buy products on www.movementskis.com ?


First of all, please note that we sell online on our website only in Switzerland. The ordering process is very simple, as in all online stores: choose the products in the desired color and/or size and click on the shopping cart icon to place the order. A window with your shopping cart will appear. Press the "checkout" button to continue your purchase. A dialog box will appear in which you will be asked to fill in your contact information as well as your billing and shipping address. Then select the payment method, check that all information is correct, and finalize your order. You will receive an order confirmation e-mail shortly afterwards. Another email from our authorized delivery person will be sent to you when your order is shipped.




Can I check my order status ?


You will receive an email or message from our authorized delivery person at least when your order is shipped. You will find a link where your order will be registered. You will then see the delivery time and delivery options.




Is there a minimum order amount ?


There is no minimum order amount on our website. The prices are in Swiss Francs CHF and the delivery of our online products is only done on the Swiss territory. Please note that delivery is free for orders over 100 CHF on our website only.




How is my order processed ?


Once your payment is made, we will prepare and pack your order as quickly as possible. Your order will be shipped within 24 hours after payment confirmation on working days. You will receive an email or message when your order is picked up by our delivery service.





PAIEMENT

Which payment methods do you accept ?


We only accept credit card payments. You can pay with VISA, MasterCard, Amex, ChinaUnionPay, Jcb, Diners, CB, Discover, VISA Electron and Maestro. Orders placed on our website can only be placed for delivery in Switzerland.




Do your prices include VAT ?


All prices displayed on our website include VAT.





LIVRAISON

Which payment methods do you accept ?


We only accept credit card payments. You can pay with VISA, MasterCard, Amex, ChinaUnionPay, Jcb, Diners, CB, Discover, VISA Electron and Maestro. Orders placed on our website can only be placed for delivery in Switzerland.




Do your prices include VAT ?


All prices displayed on our website include VAT.





GARANTIE & RETOURS

Where can I buy MOVEMENT products ?


MOVEMENT products are available in all these stores. You can also purchase our products directly from our website.




How can I contact MOVEMENT ?


You can find our online contact form here. We will do our best to answer you as soon as possible.




I am an athlete, a media or a brand. How can I contact MOVEMENT ?


Please contact us directly through our contact form. In this form you can choose the subject of your request so that we can answer you as precisely as possible.




In which ski resorts are there MOVEMENT TRACKS ?


You can find all our ski touring tracks here. Moreover, you will find the signs, the tracks and the difficulties of each track. Take the time to read our safety instructions before you go.